Affiliate Home
Manage Account
Signup Now
Frequently Asked Questions
English
Arabic
English
Frequently Asked Questions
1. How do you track orders?
We use a smart tracking link that monitors anyone who clicks on your affiliate link. Tracking lasts for 14 days after the first click. If someone places an order within that window, you’ll receive a commission for the sale.
2. Is registration open to everyone?
Yes, anyone can apply to join. However, all registrations go through an approval process, so you’ll need to wait for confirmation before getting started.
3. How much will I get paid?
Our commission structure starts at 3% and can go up to 12%. Higher commission tiers are based on your performance, such as increased traffic and sales. As you grow, our team will review and potentially upgrade your commission level.
4. What is the minimum payout?
You must reach a threshold of 80 BHD or 800 SAR before receiving your payout.
5. How is the payment transferred?
We offer payouts via PayPal or bank transfer, website wallete based on your preference
6. I have pending payments — why haven’t they been approved yet?
Commissions are only approved and paid after the order is fully paid and successfully delivered.
7. Can I receive products to review?
Yes, we do offer review products. However, eligibility depends on several factors: • Your account size • The type of product you want to review • Your content/post history If you meet these criteria, we’d be happy to collaborate.
8. How do I promote my affiliate link?
You can promote your link through social media, YouTube, blogs, WhatsApp groups, Telegram, or any other platform where you have followers or traffic. Just make sure to follow ethical promotion methods.
9. Can I promote my link through paid ads?
Yes, but it depends. Running paid ads with your affiliate link is allowed, but you must not bid on our brand name, trademarked terms, or create misleading content. Contact us first if you're unsure.
10. Can I track my clicks and sales?
Yes! Once you're approved, you’ll get access to your own affiliate dashboard where you can monitor clicks, conversions, commissions, and performance.
11. How often are payouts made?
Payouts are processed once a month after you reach the minimum threshold and your commissions are verified.
12. Can I use more than one link?
Yes, you can create multiple unique tracking links for different products, campaigns, or platforms. This helps you analyze where your traffic and conversions are coming from.
13. What happens if someone cancels their order?
If an order is canceled, returned, or refunded, the commission for that sale will not be approved.
14. Is there a time limit for commissions?
Yes, tracking lasts for 14 days after the user's first click. Any purchases made after this period won’t be credited to your account.
15. Can I refer other affiliates?
Some programs allow sub-affiliate referrals where you earn a percentage of commissions generated by affiliates you invite. If available, you’ll find the option in your dashboard or can contact support to request it.
16. Do I need to be an influencer to join?
No! Whether you’re a content creator, blogger, reviewer, or just someone who’s passionate about our products, you can join and grow as an affiliate.
17. Can I use my own affiliate link to buy products for myself?
No, self-referrals are not allowed. Doing so may result in loss of commission or suspension from the program.
18. What if I forget my account login or password?
If you forget your login details, simply click on “Forgot Password” on the login page. You’ll receive an email with a link to reset your password. If you're still having trouble accessing your account, contact our support team via email or WhatsApp — we’re here to help!